[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto 25px;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h3″ accent=”true” class=”cs-ta-center man”]Frequently Asked Questions[/x_custom_headline][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”true” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/2″ class=”cs-ta-left” style=”padding: 0px;”][x_accordion link=”true” id=”faq-1″][x_accordion_item title=”Can I use GradeAssist with Windows XP?” open=”false”]Windows XP celebrated its 10th birthday in August, 2011. That’s pretty old as far as operating systems are concerned. Because Windows XP is based on dated technologies, it can be difficult for computers running XP to support more modern software, such as GradeAssist. In most cases, GradeAssist works on computers that run Windows XP, so long as both Microsoft Office and Windows itself are updated with all of the latest patches, fixes, and technology updates from Microsoft. While we do not explicitly support GradeAssist on Windows XP, it is absolutely possible in many cases to successfully use GradeAssist on XP. The best way to tell if GradeAssist will work on your Windows XP computer is to download and install one of the free GradeAssist trials before you purchase. That way you’ll know whether your computer is ready to run GradeAssist or if your version of Windows XP needs to be updated.[/x_accordion_item][x_accordion_item title=”Does GradeAssist work with Windows 8″ open=”false”]Yes, GradeAssist is fully compatible with Windows 8. Because Windows 8 has certain install settings it sometimes does not have the appropriate features enabled for GradeAssist to install properly so you must enable those features prior to install. Microsoft provides directions for this process here: http://support.microsoft.com/kb/2785188.[/x_accordion_item][x_accordion_item title=”What versions of software is GradeAssist compatible with?” open=”false”]You must be using current versions of Windows Vista, Windows 7, or Windows 8. Additionally, Microsoft Office 2007, 2010, or 2013 must be installed. Versions of Microsoft Office prior to Office 2007 are not supported.[/x_accordion_item][/x_accordion][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/2″ style=”padding: 0px;”][x_accordion link=”true” id=”faq-2″][x_accordion_item title=”Do you support 64-bit versions of Word?” open=”false”]In addition to supporting the 32-Bit versions of Microsoft Office 2007, 2010, and 2013, we also support 64-Bit versions of Windows running the 64-Bit version of Microsoft Office 2010 and 2013.[/x_accordion_item][x_accordion_item title=”Is there a Mac version of GradeAssist?” open=”false”]GradeAssist only supports computers running the Windows operating system. We look forward to having a Mac-compatible version in the near future. If you’d like to be notified when a Mac version is available, email us at [email protected] and we’ll let you know.[/x_accordion_item][x_accordion_item title=”Is there an iPad/Android/Tablet Version of GradeAssist?” open=”false”]

Not right now, though we’re excited about the development possibilities for iPads and Android tablets. We’re committed to building versions of GradeAssist that support educators and students whether at a desktop or on the go, so we’ll be exploring the options for a mobile version of GradeAssist in the near future.

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